TikTok ad campaigns can take 5-7 business days to be completed. This timeframe is considered from the time all required assets (images, videos, etc.) are provided to our team (not from the time the order is placed with McPherson Marketing Group or from the time the onboarding documents are completed in the dashboard).

Once you choose a TikTok Ads plan, you will automatically be added as a sub-account in our system. Then, regarding the onboarding process, we can automatically send the onboarding document to someone on your team or directly to the sub-account business owner for it to be filled out.

Both are charged on the same day when purchasing the service. For TikTok ad campaigns, there is usually a 1-week gap from the day you purchase the campaign to the day it actually goes live. This is the time it takes for our team to build out the entire campaign. So, for your second month's recurring payment, we delay that, so you get the full 30 days of service for your first month's payment. So, as an example, if you purchased services on the 1st of the month, you would pay for both the setup fee and month one's service fee. Then, if we finish the campaign buildout on the 14th of the month (2 weeks later), your second-month maintenance payment would be billed on the 14th of the following month, 30 days apart from the initial day the campaign went live.

For an active TikTok ad campaign, each revision request can take up to one business day, depending on the request. This means that if a request is submitted within business hours (but not towards the end of the business day), then the request should be completed the following business day. If the request is received outside of business hours (even if it's on a business day), it may take up to the day after the following business day to complete.